Primary care, or ongoing medical care, is not provided by Tiger Performance Institute or Tiger Medical Institute unless specifically stated in a patient agreement for a Washington State resident.

HIPAA Release (Only applicable for coaching programs, not online courses)

I. My Authorization

I authorize Tiger Performance Institute, LLC ("Tiger", “Company,” “we,” or “us”) and its staff to use or disclose my health information as necessary for such personality, neuropsychological and capacity tests, assessments, and treatments as are customary and appropriate for Tiger's program (including, but not limited to heart rate variability, hormone testing, blood work, and neurofeedback).

The purpose of this authorization is to authorize Tiger to use this health information for services provided to and related to me. This authorization ends either with written termination by you or at the end of services provided by Tiger.

II. My Rights

I understand that this consent and authorization is voluntary, that I may refuse to accept it, and that I may revoke it at any time by submitting in writing to Tiger.

I understand that uses and disclosures already made based upon my original permission cannot be taken back. I understand that it is possible that information used or disclosed with my permission may be re-disclosed by the recipient and is no longer protected by the HIPAA Privacy Standards.

Recurring Payment Authorization

Client authorizes Tiger to charge their bank account and/or credit card for the agreed upon Program prices with one-time and monthly payments of Tiger's program.

Client understands that this authorization will remain in effect until they cancel it in writing, and Client agrees to notify the Company of any changes in their account information or termination of this authorization at least 5 business days prior to the next billing date. If the above noted payment dates fall on a weekend or holiday, Client understand that the payments may be executed on the next business day. For debits to their checking/savings account, Client understand that because these are electronic transactions, these funds may be withdrawn from their account as soon as the above noted periodic transaction dates. In the case of a transaction being rejected for Non Sufficient Funds (NSF), Client understand that the Company may, at its discretion, attempt to process the charge again within 30 days, and Client agrees that an additional late fee may apply. Client acknowledges that the origination of transactions to their account must comply with the provisions of U.S. law.  Client certifies that they are an authorized user of the credit card/bank account and will not dispute these scheduled transactions with their bank or credit card company; so long as the transactions correspond to the Terms.

Refund Policy

Tiger has a 30-day refund policy that will allow clients to either get a swift refund of their money or allow them to talk with a Tiger Performance Coach about other possibilites or programs. Tiger withholds the right to not refund a client if they have not given any effort in pursuing past the first 30 days.

Accelerate Your Growth & Get In The Zone Courses

Client has the ability to get refunded for online courses within 11 days of purchase by emailing support [at] tigerpi [dot] com

5-in-5 Coaching Program Terms

This Program will last approximately 5 weeks from the initial payment date (“Initial Term”).

In consideration of the mutual agreements contained in these Terms, the parties agree as follows:

  1. Tiger’s Standards and Responsibilities.  Tiger shall diligently perform its obligations and services hereunder in good faith and in a professional manner in accordance with these Terms. Tiger shall maintain physical or digital possession of copies of all data or documents generated by or coming into the possession of Tiger that are used to perform the services until a time determined by Tiger. Acceptance of returned equipment by Tiger does not constitute a waiver of any of the rights has under the Terms or by law. Tiger makes no warranty of any kind regarding the Provided Equipment, except that Tiger shall replace the equipment with identical or similar equipment if the equipment fails to operate in accordance with the manufacturer’s specifications and operation instructions. Such replacement shall be made as soon as practicable after Client returns the non-conforming Provided Equipment. Tiger is not taking the place of Client's primary physician and is only giving health and wellness advice. 
  2. Products and Services.  Tiger will provide products and services including, but not limited to:
    1. accelerate your growth online course, 
    2. monthly coaching that includes accountability from a personal coach.
  3. Representations and Warranties. In agreeing to these Terms and providing the services in Section 2, Tiger makes no representation, warranty or covenant regarding specific performance guarantees beyond the objective data as each Client is a unique situation.
  4. Compensation of Tiger.  Tiger shall be entitled to the fees set forth:
    1. Coaching Services Fee: a one-time or per month amount for the Initial Term,
    2. Initial Down Payment (payment plan only): A one-time fee for the Client,
    3. additional fees may be assessed for Additional Services discussed in Section 6, and
    4. accrued and unpaid fees shall be due within thirty (30) days of Client’s receipt of Tiger’s receipt.
  5. Client’s Standards and Responsibilities.  Client is committing to implementing new habits. Client shall provide Tiger with access to all information reasonably necessary for Tiger to perform its obligations under these Terms. Client is responsible for timely monthly payment for the fees discussed in Section 4.
  6. Additional Services.  To the extent not specifically covered in these Terms, additional health and performance services (“Additional Services”) agreed to by Tiger shall be approved by Client prior to Tiger’s delivery of such Additional Services and shall be billed at Tiger’s then applicable monthly rates unless the parties have mutually agreed on an alternative fee arrangement.
  7. Termination. Unless both parties agree to the termination before completion of services for the Initial Term, Client agrees to pay the fees listed in Section 4. Client agrees to return Provided Equipment at termination in the same condition as received.

Tiger Flow Method - Silver Coaching Program Terms

This Program will last approximately 3 months from the initial payment date (“Initial Term”).

In consideration of the mutual agreements contained in these Terms, the parties agree as follows:

  1. Tiger’s Standards and Responsibilities.  Tiger shall diligently perform its obligations and services hereunder in good faith and in a professional manner in accordance with these Terms. Tiger shall maintain physical or digital possession of copies of all data or documents generated by or coming into the possession of Tiger that are used to perform the services until a time determined by Tiger. Acceptance of returned equipment by Tiger does not constitute a waiver of any of the rights has under the Terms or by law. Tiger makes no warranty of any kind regarding the Provided Equipment, except that Tiger shall replace the equipment with identical or similar equipment if the equipment fails to operate in accordance with the manufacturer’s specifications and operation instructions. Such replacement shall be made as soon as practicable after Client returns the non-conforming Provided Equipment. Tiger is not taking the place of Client's primary physician and is only giving health and wellness advice. 
  2. Products and Services.  Tiger will provide products and services including, but not limited to:
    1. a complete heart rate variability & sleep assessment, 
    2. provision of a HRV & sleep sensor and accessories (“Provided Equipment”) for the Initial Term,
    3. Tiger will provide an additional assessment to demonstrate through data the objective changes that have taken place, and
    4. monthly coaching that includes accountability and heart rate variability training with Provided Equipment from a personal coach.
  3. Representations and Warranties. In agreeing to these Terms and providing the services in Section 2, Tiger makes no representation, warranty or covenant regarding specific performance guarantees beyond the objective data as each Client is a unique situation.
  4. Compensation of Tiger.  Tiger shall be entitled to the fees set forth:
    1. Provided Equipment and Coaching Services Fee: a one-time or per month amount for the Initial Term,
    2. Initial Down Payment (payment plan only): A one-time fee for the Client,
    3. additional fees may be assessed for Additional Services discussed in Section 6, and
    4. accrued and unpaid fees shall be due within thirty (30) days of Client’s receipt of Tiger’s receipt.
  5. Client’s Standards and Responsibilities.  Client is committing to daily heart rate variability training during the Initial Term. Client shall provide Tiger with access to all information reasonably necessary for Tiger to perform its obligations under these Terms. Client is responsible for timely monthly payment for the fees discussed in Section 4.
  6. Additional Services.  To the extent not specifically covered in these Terms, additional health and performance services (“Additional Services”) agreed to by Tiger shall be approved by Client prior to Tiger’s delivery of such Additional Services and shall be billed at Tiger’s then applicable monthly rates unless the parties have mutually agreed on an alternative fee arrangement.
  7. Termination. Unless both parties agree to the termination before completion of services for the Initial Term, Client agrees to pay the fees listed in Section 4. Client agrees to return Provided Equipment at termination in the same condition as received.

Tiger Flow Method - Gold Coaching Program Terms

This Program will last approximately 6 months from the initial payment date (“Initial Term”).

In consideration of the mutual agreements contained in these Terms, the parties agree as follows:

  1. Tiger’s Standards and Responsibilities.  Tiger shall diligently perform its obligations and services hereunder in good faith and in a professional manner in accordance with these Terms. Tiger shall maintain physical or digital possession of copies of all data or documents generated by or coming into the possession of Tiger that are used to perform the services until a time determined by Tiger. Tiger is not taking the place of Client's primary physician and is only giving health and wellness advice.
  2. Products and Services.  Tiger will provide products and services including, but not limited to:
    1. a DNA test,
    2. health history form,
    3. health screening report and consultations with Tiger doctor, and
    4. personalized coaching that includes training of new health habits from a personal coach.
  3. Representations and Warranties. In agreeing to these Terms and providing the services in Section 2, Tiger makes no representation, warranty or covenant regarding specific performance guarantees beyond the objective data as each Client is a unique situation.
  4. Compensation of Tiger.  Tiger shall be entitled to the fees set forth:
    1. Testing, Provided Equipment and Coaching Services Fee: a one-time, or per month, amount for the Initial Term,
    2. additional fees may be assessed for Additional Services discussed in Section 6, and
    3. accrued and unpaid fees shall be due within thirty (30) days of Client’s receipt of Tiger’s receipt.
  5. Client’s Standards and Responsibilities.  Client shall provide Tiger with access to all information reasonably necessary for Tiger to perform its obligations under these Terms. Client is responsible for timely monthly payment for the fees discussed in Section 4.
  6. Additional Services.  To the extent not specifically covered in these Terms, additional health and performance services (“Additional Services”) agreed to by Tiger shall be approved by Client prior to Tiger’s delivery of such Additional Services and shall be billed at Tiger’s then applicable monthly rates unless the parties have mutually agreed on an alternative fee arrangement.
  7. Termination. Unless both parties agree to the termination before completion of services for the Initial Term, Client agrees to pay the fees listed in Section 4.

Tiger Flow Method - Platinum Coaching Program Terms

This Program will last approximately 12 months from the initial payment date (“Initial Term”).

In consideration of the mutual agreements contained in this Agreement, the parties agree as follows:

  1. Tiger’s Standards and Responsibilities.  Tiger shall diligently perform its obligations and services hereunder in good faith and in a professional manner in accordance with this Agreement. Tiger shall maintain physical or digital possession of copies of all data or documents generated by or coming into the possession of Tiger that are used to perform the services until a time determined by Tiger. Acceptance of returned equipment by Tiger does not constitute a waiver of any of the rights has under the Agreement or by law. Tiger makes no warranty of any kind regarding the Provided Equipment, except that Tiger shall replace the equipment with identical or similar equipment if the equipment fails to operate in accordance with the manufacturer’s specifications and operation instructions. Such replacement shall be made as soon as practicable after Client returns the non-conforming Provided Equipment. Tiger is not taking the place of Client's primary physician and is only giving health and wellness advice. 
  2. Products and Services.  Tiger will provide products and services including, but not limited to:
    1. a complete heart rate variability & sleep assessment, 
    2. provision of a HRV & sleep sensor and accessories (“Provided Equipment”) for the Initial Term,
    3. Tiger will provide an additional assessment to demonstrate through data the objective changes that have taken place,
    4. a psychological assessment report prior to commencement of training,
    5. a DNA test,
    6. health history form,
    7. health screening report and consultations with Tiger doctor, and
    8. personalized coaching that includes accountability, sleep optimization, and heart rate variability with Provided Equipment, and training of new health habits.
  3. Representations and Warranties. In entering into this Agreement and providing the services in Section 2, Tiger makes no representation, warranty or covenant regarding specific performance guarantees beyond the objective data as each Client is a unique situation.
  4. Compensation of Tiger.  Tiger shall be entitled to the fees set forth:
    1. Provided Equipment and Coaching Services Fee: a per month amount for the Initial Term per the Hybrid Proposal terms,
    2. Initial Down Payment (payment plan only): A one-time assessment fee for the Client,
    3. additional fees may be assessed for Additional Services discussed in Section 6, and
    4. accrued and unpaid fees shall be due within thirty (30) days of Client’s receipt of Tiger’s receipt.
  5. Client’s Standards and Responsibilities.  Client shall provide Tiger with access to all information reasonably necessary for Tiger to perform its obligations under this Agreement. Client is responsible for timely monthly payment for the fees discussed in Section 4.
  6. Additional Services.  To the extent not specifically covered in this Agreement, additional health and performance services (“Additional Services”) agreed to by Tiger shall be approved by Client prior to Tiger’s delivery of such Additional Services and shall be billed at Tiger’s then applicable monthly rates unless the parties have mutually agreed on an alternative fee arrangement.
  7. Termination. Unless both parties agree to the termination before completion of services for the Initial Term, Client agrees to pay the fees listed in Section 4. Client agrees to return Provided Equipment at termination in the same condition as received. 

Neurofeedback Program Terms

This Program will last a mutually agreed upon length from the initial payment date (“Initial Term”).

In consideration of the mutual agreements contained in this Agreement, the parties agree as follows:

  1. Tiger’s Standards and Responsibilities.  Tiger shall diligently perform its obligations and services hereunder in good faith and in a professional manner in accordance with this Agreement. Tiger shall maintain physical or digital possession of copies of all data or documents generated by or coming into the possession of Tiger that are used to perform the services until a time determined by Tiger. Acceptance of returned equipment by Tiger does not constitute a waiver of any of the rights has under the Agreement or by law. Tiger makes no warranty of any kind regarding the Provided Equipment, except that Tiger shall replace the equipment with identical or similar equipment if the equipment fails to operate in accordance with the manufacturer’s specifications and operation instructions. Such replacement shall be made as soon as practicable after Client returns the non-conforming Provided Equipment. Tiger is not taking the place of Client's primary physician and is only giving health and wellness advice. 
  2. Products and Services.  Tiger will provide products and services including, but not limited to:
    1. a complete neuro analytic and psychological assessment report (if not already provided) prior to commencement of training, 
    2. provision of a neurofeedback headset, headset case, gold EEG lead, HRV & sleep sensor and accessories (“Provided Equipment”), and
    3. Tiger will provide an additional assessment to demonstrate through data the objective changes that have taken place.
  3. Representations and Warranties. In entering into this Agreement and providing the services in Section 2, Tiger makes no representation, warranty or covenant regarding specific performance guarantees beyond the objective data as each Client is a unique situation.
  4. Compensation of Tiger.  Tiger shall be entitled to the fees set forth:
    1. Provided Equipment and Coaching Services Fee: a per month amount for the Initial Term.
    2. Initial Down Payment: A one-time assessment fee for the Client,
    3. additional fees may be assessed for any damage to the Provided Equipment at the end of the Initial Term if the equipment is not returned in a similar condition as received by Client, 
    4. additional fees may be assessed for Additional Services discussed in Section 6, and
    5. accrued and unpaid fees shall be due within thirty (30) days of Client’s receipt of Tiger’s receipt.
  5. Client’s Standards and Responsibilities.  Client is committing to at least twenty (20) hours of neurofeedback training during the Initial Term. Client shall provide Tiger with access to all information reasonably necessary for Tiger to perform its obligations under this Agreement. Client is responsible for maintaining the Provided Equipment in good and working condition as determined by Tiger. Client is responsible for any damage to the Provided Equipment. Client is responsible for timely monthly payment for the fees discussed in Section 4.
  6. Additional Services.  To the extent not specifically covered in this Agreement, additional health and performance services (“Additional Services”) agreed to by Tiger shall be approved by Client prior to Tiger’s delivery of such Additional Services and shall be billed at Tiger’s then applicable monthly rates unless the parties have mutually agreed on an alternative fee arrangement.
  7. Termination. Unless both parties agree to the termination before completion of services for the Initial Term, Client agrees to pay the fees listed in Section 4. Client agrees to return Provided Equipment at termination in the same condition as received.